1. Overview
    This Shipping Policy explains how TTZBD.com processes, handles, and delivers customer orders across Bangladesh.
  2. Order Processing Time

All orders are processed within 1–3 business days.

During peak seasons or sales, processing time may be longer.

Processing includes order verification, quality check, and packaging.

  1. Shipping Methods & Charges

We offer standard and express delivery options (where available).

Shipping charges vary based on location, weight, and product size.

Shipping fees are shown clearly at checkout.

  1. Delivery Timeline

Delivery within major cities (including Dhaka): 3–5 business days.

Delivery to districts or remote areas: 5–10 business days.

Delivery time may be affected by weather or courier delays.

Customers will be notified if any major delay occurs.

  1. Order Tracking

After shipment, customers receive a tracking number via SMS or email.

Tracking can be checked on the courier partner’s website.

Contact support if you face tracking issues.

  1. Damaged or Lost Packages

If a package arrives damaged, inform the delivery agent immediately.

Notify us within 24–48 hours with photos/videos.

If the package is lost, we will verify with the courier and provide a replacement or refund.

  1. Incorrect Address or Failed Delivery

We are not responsible for delivery failures caused by incorrect addresses, unreachable phone numbers, or customer unavailability.

Re-delivery charges may apply.

  1. Shipping Restrictions

We currently deliver only within Bangladesh.

Remote areas may require additional time or charges.

  1. Customer Support
    For any shipping-related questions:
    Email: [your email]
    Phone: [your phone number]
  2. Policy Updates
    TTZBD.com may update this Shipping Policy at any time. Customers are encouraged to review it periodically.